Ride Booking and Cancellation Policy:
Customers can book a ride through the Cartaxirides mobile application or website. Customers must provide accurate information about their pickup and drop-off location, and the number of passengers traveling. Customers may cancel a ride at any time, but they may be charged a cancellation fee if they cancel too close to the scheduled pickup time.
Payment and Pricing:
Cartaxirides will provide pricing information for each ride before the customer confirms the booking. The pricing may vary depending on factors such as distance, time of day, and demand. Customers will be charged for their ride at the end of the trip. Payment can be made through the Cartaxirides mobile application using a credit or debit card. and (cash)
Safety and Conduct:
Customers must follow all safety guidelines while using Cartaxirides services. This includes wearing a seatbelt, not distracting the driver, and not engaging in any behavior that could cause harm or damage to the vehicle. Cartaxirides reserves the right to terminate a ride if the driver feels that the customer’s behavior is unsafe or inappropriate.
Driver Ratings and Feedback:
Customers can rate their driver after each ride and provide feedback to Cartaxirides. Cartaxirides may use this feedback to improve their services and to determine the driver’s eligibility to continue providing services through their platform.
Cartaxirides reserves the right to terminate a customer’s account if they violate any of the terms and conditions outlined in this agreement.